Instead of being unhappy with your housekeeper and their work performance, have you ever thought of bringing in our professional housekeeper trainer?
Do you need a professional to effectively train domestic staff and maintain a consistent standard across several properties?
Our available housekeeper training course and packages:
Housekeeping Training & Standards
Regular Staff training not only enables staff to be aware of current best practice, but it ensures staff are motivated, organised and improves the overall service standard.
We run onsite and offsite training on effective housekeeping for bathrooms, kitchens, bedrooms, laundry rooms, etc…
We also train on effective customer services, encouraging staff to build good rapport with the principals and other staff, ensuring 100% satisfaction by ongoing progression training.
Housekeeping Quality Assurance
We have put together our head housekeepers and butlers to create a system where the housekeeping staff is checked on a regular basis. In order to eliminate any skill fade and promote a quality service.
One of our head housekeepers or auditors can preform regular spot checks on your property and the staff member in order to provide constructive feedback.
We advise that if the candidate is secured through PHS, they will be made aware that such a check up is a possibility. It is relatively easy to monitor the performance of housekeeping staff as long as we establish a regular visiting schedule.
Housekeeping Health And Safety Training
Whilst conducting housekeeper health and safety training, we go through the checklist to ensure they understand the importance of complying with industry standard. In fact, this can be often overlooked by private employers and can lead to their insurance policies being annulled.
These checklists include the following areas:
Personal Protective Equipment (PPE)
Risk Assessment Prior to Start
Working & Staying Safe
Working at Height
We strongly recommend that employees receive regular housekeeper training and management. People are much more likely to stay in one job and display loyalty if they feel that they are valued by their employer. It is not always enough to give a good end of year bonus.
By employing our housekeeping training instructors you will ensure your employees feel more valued and decrease domestic staff turnover. This is a tiny investment compared to what clients spend on recruitment services to find new employees, not to mention the amount of time it takes to train the new employee to your standards and expectations.
If you are interested in what we offer, please send us an email or call 02033184468 in order to discuss your requirements.