property concierge

  • Candidates - What we expect from you

    At Perfect Household Staff we only present the most exemplary applicants to our clients.

    To be represented by Perfect Household Staff you will have to show a real passion for your vocation; you will be flexible, show bundles of enthusiasm and demonstrate a true desire to learn about your employer's needs.

    Applicant check list
    What you will need to be considered for registration by Perfect Household Staff

    • A minimum of two written, checkable references
    • Two forms of Identification
    • You must have a current DBS (formally CRB) certificate or the willingness for Perfect Household staff to apply for one on your behalf
    • Be prepared to sign a confidentiality agreement
    • Have three years' experience in your area of expertise
    • Preferably formal education in your area of expertise

    Please note: that the above is the minimum requirement for those who wish to register with PHS.

    How we help you
    There are several ways in which we help our candidates, these include :-

    • Our experienced team are on hand to offer help and advice throughout your placement process with PHS
    • We arrange and check all aspects of the contracts on your behalf
    • We can critique your CV and give you constructive advice on how to best present yourself
    • We will help you prepare for your interview
    • Video CV

    In the digital era where people watch rather than read, video is the best marketing tool.

    A Video CV is a 2-3 minute long story where you talk along the following lines:

    • present yourself and briefly describe your professional background,
    • explain what personal qualities this job requires and why you like doing it,
    • show yourself as a professional that qualifies for the job and is pleasant to deal with.

    To make your story viewable, some footage of you working may be used.

    The Video CV will be sent to our clients as a supplement to your traditional CV.

    For more information and appointments please contact PHS.

    Candidate Contractual Obligations with PHS

    Please click on the "Candidate Legal Agreement" in order to see a copy of the contract between PHS and the Candidate. The candidate will be required to sign a copy of these terms prior to being introduced to our client and their future employer.

  • Childcare and Education

  • Clients - Why Choose us?

    At Perfect Household Staff  we receive 70% of our business from referral

    When you engage our services, our first and only goal is to find the perfect personal that meet your requirements. We do this by taking the time to find out as much as possible about what you are looking for.

    All of our candidates complete our rigorous registration process. They have at least three years' experience in their chosen field, they have had their references meticulously checked and they have all attended an interview with one of our experienced consultants.

    This unique and bespoke service enables us to have the knowledge to be able to match our candidates to our client’s needs and also, their profiles. And only recommended a placement if the chemistry is present between you, and who you are inviting to work in your home.

    Perfect Household Staff 1 Due to complete confidence in our service, we offer the longest guaranty in the domestic service staff industry.

    Our placement fee comes with a full guarantee, should the staff we provide prove to be unsuitable or unavailable during that period, we will immediately select and provide replacement candidates at no additional charge.

    You will find that, to our knowledge, we are unrivalled in this respect of replacement service.

    To give you further peace of mind, if the member of staff we place with you is unable to attend their duties due to sickness or other reasonable situation, we offer our clients a temporary replacement in their absence, free of charge.

  • Household Staff

  • Key holding & Emergency Response

    Key holding & Emergency Response service where we will respond to any emergency at your property and deal with it accordingly, 24 hours a day, 7 days a week, 365 days a year. Emergencies we can respond to include: Gas leaks, floods and power outages – in the event of a gas leak, flood or power outage we will contact the relevant engineer to rectify the situation.

    Prowlers – if you feel threatened due to prowlers or trespassers, our security officers or residence managers can attend and respond accordingly, provide an escort to or from your vehicle as well as stay on-site for prolonged periods of time until the situation is remedied

    Lockouts – if you are locked out due to loss or theft of your keys, we can provide rapid response to allow you access to your home. We can also arrange to change the locks or cylinders as well as arrange for a new set of keys to be cut for you with immediate effect

  • Planned property maintenance service

    Once we have established a maintenance schedule, we will manage your current schedules as well as implement new ones where necessary. We will then oversee the implementation and ongoing delivery of a comprehensive schedule of preventative property maintenance to ensure that your property is kept in excellent working order.

    Emergency Callout

    As part of the PHS service, your Property Manager is on call 24/7 to assist with any emergencies or requests. He will liaise with our partner network and will deploy the right assistance to your property in a timely and efficient manner.

    Property Audit

    Tasks and Projects - On completion of the property audit by our chosen specialists, we will discuss with you the list of issues that we have identified requiring attention in your property. On your instructions, we will set to work rectifying those faults, bringing your property up to the standard you should expect.

  • Pre-arranged property visits

    Responding to emergencies and alarm activations are all in a day’s work for our House Managers and Security Officers, however, we also provide an extensive non-emergency or Pre-Arranged Visit service to help you take care of your home and ensure your life runs smoothly. Services ranging from providing contractors property access to feeding your pets while you’re away or indisposed, no task is too trivial!

    Tasks and requests we can respond to:

    Provide access to tradesmen, contractors, relatives, family members, friends or staff (on your instruction)

    Key duplication – in the event that keys are lost or stolen or you simply want another set, we can arrange for copies to be made and we can deliver or post them to you

    Routine check – whether you’re away for business or pleasure we can complete regular inspections of your home, both internally and externally, to ensure all is well and secure until you return. We can even start and run your car for a short while to keep it in working order

    Feeding pets and watering plants – we can regularly feed your pets and water your plants while you’re away

    Post and waste collection – we can collect your post and forward it on while you are away, clean and put the bins out and bring them in, and much more

    The benefits:

    Peace of mind for your home – we can complete routine checks and patrols of your property as well as water your plants to ensure all is well and secure until your return.

    Convenience – no need to take days off work to provide tradesmen access to your property or receive deliveries, let us do it for you. No need to ask friends or relatives to look after or feed your pets as we can do that for you

    Security – we can take in the bins and collect the post while you are away eliminating the telltale signs that your property is unoccupied.

    Need your keys duplicated? Save time and effort getting them cut by asking us to do it for you. We can then hand deliver or post them to you

  • Private Estate Management

    Our unique Private Estate Management service is far beyond simple key holding, household maintenance and security services offered on the current corporate market. Perfect Household Staff fully understands the running of a private household, from staffing requirements and delivering the premium service to our exclusive clientele.

    Our house managers come from private family backgrounds and were Butlers, PAs and House Managers and possess a wealth of experience.

    They fully understand the client’s mind-set in terms of service excellence, attention to detail and rolling up their sleeves to see the job completed.

    Below you will find a summary of the extensive list of additional services PHS Private Estate Management offers, giving you the freedom of choice in selecting a BESPOKE PACKAGE from the list which suits your needs and is all within your time-frame:

    - Your own personal, house manager contactable 24/7
    (all of our house managers come from a private service background)
    - Handle the A - Z of recruitment needs
    - Opening and closing your properties to your specified requirements
    - Stocking your fridge with your favorite groceries prior to arrival
    - Arrange for flowers to be beautifully arranged around the house
    - Collecting, dealing and forwarding mail
    - Collecting and driving you to your weekend residence and back from a vast selection of vehicles
    - Deliver your own high-end vehicles to anywhere in the world
    - Arrange for all car maintenance schedules, MOT, insurance and tax
    - Arranging for a private chef to cater for special ‘one off’ events
    - Taking care of your pets whilst away with feeding, walking, taking to vets
    - House sitting
    - Overseeing renovations at your property and keeping the client updated on the progress and financial
    - Provide house and technical manuals as well as photographic inventories
    - Security Package

    Property Health Check

    Initially a trained House Manager will be visiting your property to issue a property audit. We consider this an MOT for your Home. Think of it as a a health check of your property which will have included:

    - List of current service agreements

    - Setting up of a floor plan

    - A list of damages and preventative measures

    - A structured plan for restoration and maintenance

    Property Maintenance Manual

    Following the primary property audit, the client is provided with a Property Maintenance Manual which is integral part to recording of the work carried out on the property.

  • Private Estate Management Service / Property Concierge

    Perfect Household Staff have raised the standard in Private Estate Management.

    Private Estate Management in the UK is an exclusive and bespoke world that requires a unique world-class mind-set to the meaning of service and care; which very few can provide or even comprehend.

    Perfect Household Staff, who are based in prestigious offices in Mayfair W1, London, have been providing highly qualified household staff for private individuals and families around the globe for the past 12 years. Drawing from the complete understanding of their clients needs, in terms of what world-class service looks and feels like they have opened the Private Estate Management department.

    Based on their extensive experience and a huge database of highly qualified private household managers, coupled with their tried and trusted contractors and suppliers who share their passion for excellence, have put together an exhaustive A – Z list of services, that are an everyday lifestyle choice for their clients.

    Services that range from:

    - household security,

    - opening and closing their homes,

    - handling all contractors and regular property maintenance visits,

    - overseeing house renovations,

    - filling the fridge with their favourite foods

    - arranging for a private chef to prepare a delicious meal at their weekend residence,

    - property maintenance manuals,

    - and of course supplying all their staffing needs!

    Perfect Household Staff operates these services world-wide and are available 24/7, on hand with their team of dedicated and professional private house managers.

    What makes the Perfect Household Staff Property Concierge service unique, is their exclusive work and understanding within the world of the rich and elite, their highly qualified private house managers, who also possess property management experience, and their vast knowledge of private household staffing for affluent families.

     

    For a full list of bespoke services or for an informal chat on how PHS Private Estate Management can bring tranquility into your busy life-style, assisting you to focus on your integral goals please contact our Headquarters in Mayfair, London:

    • (+44) 203 318 4468 (extension 1)
  • Property Concierge

  • The Perfect Household Manager

    The duties of a house manager can vary, but in general, they ensure that the running of your home goes smoothly and oversee the upkeep of your house or estate.

    Live Stress-Free, The Household Manager Keep your Home Running Smoothly

    Below you will find an outline of the requirements, skills and duties associated with the role.

    • Household managers’ responsibilities include supervising all the other staff, managing the household budgets and admin tasks, liaising with suppliers and contractors and planning your events.
    • All of Perfect Household Staff's house managers have experience in running large luxury properties or have worked in hotel management.
    • Many are also skilled at running several properties at once and looking after homes overseas, so however long your list of requirements may be, we will have an expertly trained member of staff that can fulfil them.
    • A good household manager can rise to every challenge and will always step in to help other staff when needed as well as supervising and co-ordinating the whole team.
    • Household managers will be very used to managing and training staff and have the financial skills needed to manage your accounts, the payroll and household inventories. They can also run your business schedule and day-to-day diary as well as planning all of your events down to the last detail.
    • If you feel you don't have the need for a full-time house manager, then we can provide one who combines the role with another job, such as a PA, nanny, chef, butler or chauffeur.
    • We realize that every household and estate is entirely unique, so we offer a bespoke service that helps you find the staff that perfectly suit your needs.